Objectives
The goal of the 2025 election for the FSW Customer Council was to further strengthen and continue the representation of the interests of the customers of the Vienna Social Fund (FSW). The FSW Customer Council is as a democratically legitimized, inter-organizational body that consolidates and represents the concerns of FSW customers and contributes to structural improvements in the FSW's services and programs. This makes a significant contribution to the sustainable integration of participation and co-determination within the FSW.
By holding the election again in 2025, the FSW builds on the experience of the first term and continues the principle that people with disabilities are actively involved in the FSW's decision-making and development processes. Customers are understood not only as users of services, but also as experts in their own right, whose perspectives are indispensable for the further development of services, structures, and framework conditions. The election to the FSW Customer Council is therefore a key instrument for effectively implementing inclusion, self-representation and democratic participation in the social sector in Vienna.